Client Concierge
Everything you need to know about our craftsmanship, shipping, and policies.
Shipping & Delivery
How much is shipping?
Complimentary shipping is unlocked for all domestic orders within the USA over $75 USD.
What are your shipping methods and transit times?
We partner with USPS, UPS, and FedEx to ensure the secure delivery of your items. Standard domestic transit takes 3–5 business days, depending on your final destination.
Returns & Exchanges
What is your Return and Exchange policy?
Because our items are hand-finished and not mass-produced, we maintain a dedicated 7-day return window from the date of delivery. For full instructions on initiating a return or exchange, please refer to our Returns Page.
Product Care
How do I take care of Fini leather products?
To preserve the premium temper of our leathers, we recommend consistently dusting and gently wiping down the surface. We also suggest applying a high-quality leather conditioner twice a year. To maintain the structural integrity and finish, always avoid extreme heat, direct sunlight, and abrasive cleaners.
General Inquiries
How can I be notified of upcoming releases?
Join The Fini Club by subscribing to our newsletter. You will receive exclusive, priority updates regarding new collection drops, sales, and special brand events.
How can I be a part of the Fini team?
We are always looking for visionary talent to join our house. Please email your resume to talent@finibrand.com with the subject line "JOIN FINI TEAM".