LolaPolsen Boot
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FINI BRAND
Store Policies
We are committed to a seamless delivery experience that reflects the care put into our products:
Processing: All orders are processed within 1 business day to ensure your piece begins its journey promptly.
Domestic (US): Orders are shipped via USPS or UPS and typically arrive within 3–5 business days.
International: We offer worldwide delivery through DHL for reliable global service.
Delivery Security: Please note that Fini is not responsible for missing packages; all missing package claims are handled directly through the shipping carriers.
Because our items are hand-finished and not mass-produced, we maintain a dedicated return policy to ensure quality:
Return Window: We offer a 7-day return period from the date of delivery.
Unique Craftsmanship: Our products are individually constructed by hand rather than bulk-produced, ensuring every piece you receive is a unique work of art.
Process: To initiate a return or for any fit inquiries, please contact our concierge at info@finibrand.com.
We are committed to a seamless delivery experience that reflects the care put into our products:
Processing: Made-to-order products are processed within 14 business days to ensure your piece begins its journey promptly
Domestic (US): Orders are shipped via USPS or UPS and typically arrive within 3–5 business days after shipping.
International: We offer worldwide delivery through DHL for reliable global service.
Delivery Security: Please note that Fini is not responsible for missing packages; all missing package claims are handled directly through the shipping carriers
Return & Exchange: We maintain a no-return policy on made-to-order products.
Unique Craftsmanship: Our products are individually constructed by hand rather than bulk-produced, ensuring every piece you receive is a unique work of art.
Exception: To initiate a return for a damaged or defective product, please contact our concierge at info@finibrand.com.